What I want, when I want, how I want it. Satisfy and retain customers by providing consistent, multi-channel access to correspondence and alerts of any type personalized statements and documents, event-driven alerts and notifications, targeted marketing and personal two-way messaging. Enterprise hub for customer communications. Customer communications solution of choice for large enterprises and service providers. Suite 904, 10050 - 112 Street.

Thursday, June 10, 2010. I am moving this blog to WordPress. This is the first part of moving my focus and developing an Adelaide Exchange Server and Directory Services User Group in the near future. Please update your favourites to point to messagingguy. Friday, June 4, 2010. Outlook 2007 prompting for authentication after migrating to Exchange 2010.

Monday, March 8, 2010. The art of successful debriefing. For me, after about 30 years of debriefings, the most fulfilling are those including responses often surprising and revelatory, from people who treasure what they do and who think persistently about how to solve challenges they face. Somewhere across the canyon of frequently inadequate business communications, people yearn for clari.